Empowered Mind Coaching
Umjothi Basdew
1. Introduction
Welcome to Empowered Mind Coaching. These Terms and Conditions govern your use of our services, programs, sessions, and any related content provided by Umjothi Basdew (“Coach”, “we”, “us”, or “our”). By engaging with our services, you agree to these Terms and Conditions in full.
2. Services Provided
Empowered Mind Coaching offers personal development and life coaching services designed to support clients in achieving personal and professional goals. Services may include, but are not limited to:
One-on-one coaching sessions
Group coaching programs
Online courses or workshops
Digital content and resources
3. Coaching Disclaimer
Coaching is not therapy, counseling, or medical treatment.
The Coach does not diagnose, treat, or cure mental health conditions.
Coaching is intended for personal growth and development only.
You are responsible for your own decisions, actions, and results.
If you require medical, psychological, or legal advice, you should consult a licensed professional.
4. Client Responsibilities
By participating in coaching services, you agree to:
Be honest and open during sessions
Take responsibility for your own progress and outcomes
Complete any agreed-upon tasks or exercises
Attend sessions on time
5. Payment Terms
All fees must be paid in advance unless otherwise agreed in writing.
Payment plans (if offered) must be adhered to as agreed.
Failure to make payments may result in suspension or termination of services.
Fees are non-transferable unless explicitly stated.
6. Cancellation and Rescheduling
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Late cancellations or missed sessions may be forfeited and are non-refundable.
We reserve the right to reschedule sessions due to unforeseen circumstances.
7. Refund Policy
Refunds are not guaranteed and are provided at our discretion.
No refunds will be issued for completed sessions or partially used programs.
Digital products and course materials are non-refundable once accessed.
8. Confidentiality
All information shared during coaching sessions will be kept confidential, except where:
Disclosure is required by law
There is a risk of harm to the client or others
We may use anonymized information for training or marketing purposes without identifying you.
9. Intellectual Property
All materials provided by Empowered Mind Coaching, including worksheets, recordings, and course content, remain the property of the business.
You may not reproduce, distribute, or share materials without written permission.
Content is for personal use only.
10. Limitation of Liability
Empowered Mind Coaching and Umjothi Basdew are not liable for:
Any decisions or actions taken by the client
Loss of income, opportunities, or business
Any indirect or consequential damages
Your use of coaching services is at your own risk.
11. Termination
We reserve the right to terminate services if:
Terms are violated
Payments are not made
The coaching relationship is no longer effective or appropriate
You may also terminate services at any time, subject to the refund policy.
12. Privacy
Your personal information will be handled in accordance with applicable privacy laws. We will not sell or share your information without your consent, except as required by law.
13. Amendments
We reserve the right to update these Terms and Conditions at any time. Updated versions will be made available and continued use of services constitutes acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Empowered Mind Coaching
Umjothi Basdew
By engaging with Empowered Mind Coaching, you acknowledge that you have read, understood, and agree to these Terms and Conditions.